Privacy Policy
1. Introduction
Setblue (“Setblue”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, process, disclose, and protect information when you visit our websites, communicate with us, purchase products or services, engage us for professional services, or use any software, applications, SaaS platforms, or digital products operated by Setblue.
By accessing or using our services, you agree to the terms of this Privacy Policy.
2. About Setblue
Setblue is an information technology and digital solutions company providing services and products including:
- Website Design & Development
- E-Commerce Development
- Custom Software Development
- SaaS Platforms
- Mobile Application Development
- Digital Marketing
- Search Engine Optimization (SEO)
- Social Media Marketing
- Content Creation & Marketing
- Graphic Design & Branding
- Business Automation Solutions
- API Development & Integrations
- Website Themes & Templates
- Plugins, Extensions, Add-ons & Software Modules
- Technology Consulting Services
We may operate multiple websites, software products, applications, and digital platforms under the Setblue brand or affiliated brands.
This Privacy Policy applies to all Setblue-operated websites, products, and services unless a separate privacy policy is provided.
Setblue may introduce new products, applications, websites, software solutions, AI-powered services, or digital platforms in the future. Such offerings shall be governed by this Privacy Policy unless supplemented by a product-specific privacy policy.
About Setblue Social App
Setblue Social is a social media publishing and scheduling platform developed and operated by Setblue.
Users of Setblue Social may connect social media accounts, upload content, schedule posts, and publish content across multiple platforms.
Depending on platform functionality, Setblue Social may process uploaded media, connected social media account information, OAuth authorization data, subscription information, and related operational data necessary to provide publishing, scheduling, and account management features.
Setblue Social may maintain separate product-specific Privacy Policies, Terms & Conditions, Pricing Policies, Security Policies, and other legal documents. Where such policies exist, they shall apply specifically to the use of Setblue Social and supplement this Privacy Policy.
3. Information We Collect
Information You Provide
- Name
- Email address
- Phone number
- Company name
- Billing information
- Messages and inquiries
- Contact form submissions
- Sales inquiries
- Support requests
- Feedback and survey responses
Account Information
- Username
- Email address
- Password (encrypted)
- Profile information
- Account preferences
- Subscription details
Client & Project Information
- Business information
- Project requirements
- Proposal requests
- Quote requests
- Consultation requests
- Website credentials
- Hosting details
- Domain information
- Design assets
- Marketing data
- Technical documentation
Digital Product Information
- Purchase records
- Billing information
- License information
- Download history
- Product support requests
Software & SaaS Platform Information
- User account information
- Subscription information
- Usage records
- Uploaded content
- Configuration settings
- Connected account information
4. Cookies and Similar Technologies
We use cookies and similar technologies to maintain login sessions, authenticate users, remember preferences, improve website functionality, enhance security, and support platform operations.
Most browsers allow you to control or disable cookies. Disabling cookies may affect certain features.
We do not currently use third-party advertising cookies for behavioral advertising purposes.
5. Information Automatically Collected
- IP address
- Browser type
- Device information
- Operating system
- Website activity
- Access timestamps
- Error logs
- Security logs
This information helps us operate, secure, and improve our services.
6. How We Use Information
- Provide products and services
- Deliver client projects
- Manage user accounts
- Process purchases and subscriptions
- Provide customer support
- Respond to inquiries
- Respond to sales inquiries
- Send service-related communications
- Deliver newsletters and promotional communications where permitted by law
- Improve our websites and services
- Maintain security and prevent fraud
- Comply with legal obligations
7. Social Media & Third-Party Integrations
Some Setblue products and services may integrate with social media platforms, payment providers, hosting providers, cloud storage providers, and authentication services.
Your use of third-party services remains subject to their respective policies and terms.
8. Sharing of Information
We do not sell personal information.
Service Providers
- Hosting providers
- Cloud storage providers
- Payment processing providers
- Subscription management providers
- Customer support providers
- Infrastructure providers
- Security providers
Legal Requirements
We may disclose information when required by applicable laws, court orders, government authorities, or regulatory obligations.
Business Transfers
If Setblue is involved in a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of that transaction.
9. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.
While we take reasonable steps to protect information, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
- Encryption
- Secure authentication
- Access controls
- Security monitoring
- Secure infrastructure
Account Security
Users are responsible for maintaining the confidentiality of their login credentials and all activities occurring under their accounts.
10. Infrastructure & Hosting
Setblue utilizes third-party cloud infrastructure, hosting providers, storage services, database systems, and related technologies to operate its websites, products, and services.
Depending on the product or service, uploaded files, media assets, databases, user account information, and operational data may be stored using third-party cloud storage and database providers.
11. Data Retention
We retain information only as long as necessary to provide services, maintain business records, fulfill contractual obligations, resolve disputes, enforce agreements, and comply with legal requirements.
12. Your Rights
- Access your information
- Correct inaccurate information
- Request deletion
- Request data portability
- Restrict certain processing activities
- Object to certain uses of your information
13. Account Deletion
Where supported by the applicable service, users may request or initiate account deletion through the platform or by contacting us.
Certain information may be retained for legal compliance, security purposes, fraud prevention, accounting and tax obligations, contractual obligations, regulatory requirements, and dispute resolution.
14. Children’s Privacy
Our services are not intended for children under 13 years of age, or the minimum age required by applicable law.
15. International Data Transfers
Because Setblue serves users globally, information may be processed or stored in countries outside your country of residence.
16. Third-Party Websites
Our websites and services may contain links to third-party websites or services. We are not responsible for their privacy practices or content.
17. Affiliate & Partner Programs
If you participate in a Setblue affiliate, reseller, referral, or partner program, we may collect information necessary to administer such programs.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Last Updated date.
This Privacy Policy applies to Setblue’s websites, services, software products, digital products, SaaS platforms, and business operations unless a separate privacy policy is expressly provided for a specific product or service.
19. Contact Us
Website https://setblue.com
Email: info@setblue.com
Support: support@setblue.com
Business Address: 2nd Floor, D House, 21st Century Building,
Above HDFC Bank,
Ring Road, Surat, Gujarat – 395002
20. Governing Law
This Privacy Policy shall be governed by the laws applicable to the jurisdiction in which Setblue operates, without regard to conflict of law principles.
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